May 152013

Easy Solve Issue of “MP4 Won’t Play on Samsung Galaxy S4/S3/S2/Tab/Note/Ace”


Starting from June 2010, Samsung released a series of mobile phones and tablets named starting from Samsung Galaxy like Samsung Galaxy S3, Galaxy S2, Galaxy Tabe, Galaxy Note, Galaxy Ace and the newly launched Samsung Galaxy S4. Samsung Galaxy phones and tablets are big success with advanced features. In the video codec support, comparing with Apple iPhone, Samsung Galaxy devices have made great progress. Samsung Galaxy S4, S3, S2, Tab, Note and Ace not only support MP4, H.264 format, but also support AVI, WebM, 3GP, WMV format.

Then, you may ask MP4 is announced to be support playback on Samsung Galaxy series, how come I cannot play my MP4 files? When trying to watch MP4 video files on Samsung Galaxy S4, S3, S2, Tab, Note, Ace, message says “Error viewing the video” or “Sorry, this video cannot be played”.

Why “MP4 cannot Play on Samsung Galaxy S4/S3/S2/Tab/Note/Ace”

The fact is Samsung can play most of MP4 files. Several special MP4 videos will not be played as MP4 is a container video format which may encode with a variety of codecs like H.264, MPEG-4, Xivd, DivX, MPEG-4 ASP etc. or with subtitles or multi-channel audio tracks. As MPEG-4 AVC H.264 codec, support is limited to the required specifications. If your MP4 files are using audio and video codec that Samsung Galaxy cannot support or your MP4 files cannot meet the supported specifications of audio and video codec, your Samsung Galaxy phones or tablets will fail to play MP4 files. Even you download different Android video player, they still fails to play.

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